Traders Team - Stalls Assistant (non-food)

The Traders Team is the beating heart of Strawberry Fair. Every stall, every maker, every patch of colour along the stall-line helps shape the atmosphere thousands come to enjoy each year. More than that, traders provide the main source of income that keeps this much-loved community festival free, independent and fiercely creative.

By joining the Traders Team, you become part of the Fair’s core crew - the people who make it possible for Strawberry Fair to open its gates, fill Midsummer Common with life, and keep the spirit of Cambridge’s biggest free festival thriving.

Stalls Assistants help the Traders Team to coordinate and support non-food stallholders before and during Strawberry Fair. In the months and weeks leading up to the Fair, volunteers contact traders by phone to confirm interest, share essential information, answer basic queries, and help secure bookings. During set-up and on the day, volunteers’ welcome traders on arrival, support sign-in, and work with the siting team to allocate pitches fairly and efficiently.

This role is a key part of creating a friendly, well-organised market area enjoyed by tens of thousands of visitors.

Key Tasks / Responsibilities:

• Phone traders to confirm interest, provide information, and encourage bookings.
• Record call outcomes and notes accurately on the traders spreadsheet.
• Welcome traders on arrival and assist with sign-in.
• Support the siting team in allocating pitches on a first-come, first-served basis.
• Escalate complex questions or issues to the Stalls Manager.

Skills or Attributes Needed:

• Confident and friendly communicator, especially by phone.
• Comfortable with simple spreadsheets or note-taking.
• Calm, patient and reliable in a busy festival environment.
• Able to work as part of a team and ask for guidance when needed.

Pre-Event Meeting or Training Dates:

One online briefing session, plus optional in-person meet-up.

Event Date:

Saturday 6 June 2026

Volunteer Shift Times:

Shifts available across:

• Thursday 4th June: 10:00–18:00 (limited early arrivals; site set-up support)
• Friday 5th June: 08:00–20:00 (main trader arrivals and siting)
• Saturday 6th June: 08:00–11:00 (arrivals), 11:00–23:30 (support as needed)