Check and chat telephone support

Check and chat telephone support

Practical details

Volunteering Organisation role

Flexible hours
From home

Contact person

Tina Oliver Jordan

Ask Tina a question

Provided

Reimbursement of costs
Extra support
Care Network Cambridgeshire

#72264
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Providing a listening ear and social contact over the telephone to local people to reduce isolation and loneliness.

Under the supervision and guidance of the coordinators and volunteer lead, volunteers will provide telephone support to clients in the community. The calls will be pre-arranged, and you will have your own small caseload of people to contact. This may include but not limited to:



  • Listening, sharing your experiences and hearing about those of the person you’re getting to know.
  • Treating what you hear as confidential and sensitive.
  • Keeping us up to date on how your volunteering is going at regular support sessions and reporting anything of concern
  • Keeping your skills and knowledge up to date by taking part in relevant training
  • Adhering to our policies and procedures - designed to keep you and the people we support safe and happy.
  • Representing the charity to the wider public.
  • Taking responsibility for own caseload (approx. 2-3 people)
  • Feedback to Care Network and report queries and concerns, as necessary. 

Related to

Social contact
Befriending
Older people
Wellbeing
Health

About Care Network Cambridgeshire

We’re a trusted local charity providing free short-term practical and emotional support, information, and guidance to anyone over 18 living in Cambridgeshire and Peterborough. A little help from you can make a big difference!

See more activities by Care Network Cambridgeshire

The organiser has marked this activity as filled. Applications are closed. You can find other volunteering opportunities here.

Practical details

Volunteering Organisation role

Flexible hours
From home

Contact person

Tina Oliver Jordan

Ask Tina a question

Provided

Reimbursement of costs
Extra support